Description

THE OPPORTUNITY
Campfire Circle is seeking a collaborative leader and engaged, data-driven fundraising professional to
serve as our new Director, Donor Experience and Insights. This is a pivotal leadership role at the centre
of fundraising operations and donor engagement strategy who will help shape how data, systems,
insights, and stewardship come together to drive meaningful, donor-centred impact.

The Director will oversee fundraising operations and database management; gift processing; donor
stewardship and recognition; prospect research and pipeline management; analytics and reporting. This
role does not require deep technical expertise in each functional area, but rather a leader who can bring
a systems-level perspective ensuring teams and functions are aligned, integrated, and working together
to advance Campfire Circle’s objectives and priorities.

Reporting to the Chief Development Officer and serving as a member of the development leadership
team, the Director will drive the creation and execution of integrated fundraising operations; business
intelligence; and donor experience strategies aligned with organizational priorities and values. This role
will ensure fundraising performance is clearly understood, effectively communicated, and leveraged to
inform strategic decision-making.

An exceptional team leader, the incumbent will guide and coach a team of subject matter experts, and
will foster a culture of accountability, collaboration, and continuous improvement. This includes oversight
of budget and resource allocation, talent development, and the creation of a positive and inclusive
workplace culture.

This position is hybrid, working from our Toronto office two to three times per week in an open concept
working environment. Occasional evening and weekend commitments will be required. In consideration
of the population Campfire Circle serves, the incumbent must be a non-smoker.

ABOUT CAMPFIRE CIRCLE
Since 1983, Campfire Circle (formerly Camp Ooch & Camp Trillium) has brought healing through
happiness to kids with cancer or serious illness and their families—at no cost to them.

OVERNIGHT CAMP
Campfire Circle offers an opportunity no one else can: medically accessible, overnight camps with no
financial barriers. Muskoka is the only camp in Canada that can provide IV chemotherapy and blood
transfusions, while Rainbow Lake hosts family camps, fostering healing and connection with onsite
medical support.

IN-HOSPITAL PROGRAMS
Campfire Circle plays a key role in Ontario’s paediatric healthcare system, providing play-based
programming, combatting isolation, supporting frontline healthcare teams, and ensuring equitable access
for kids too sick to go home.

Help Bring Back the Joy of Childhood
Since 1983, Campfire Circle has delivered healing through happiness to thousands of kids with cancer
or serious illness and their families across Ontario. Our programs are offered in paediatric hospitals
across Ontario and at our medically supported overnight camps, offering year-round experiences that
build social and emotional skills, develop self-confidence and resiliency, and improve overall well-being.

Childhood isn’t supposed to be spent in a hospital, undergoing painful treatments, and missing out on
childhood experiences. But for more than 40,000 children with serious illness and their families across
Ontario, this is the reality. That’s where Campfire Circle comes in. We meet kids where they are, bringing
moments of laughter, joy, and friendship when they need it most. Demand for our programs is growing
year over year, and our overnight camps are already at full capacity. Our healthcare partners are calling
on us to extend our support far beyond hospital walls—ensuring kids have continuous, compassionate
care throughout their healthcare journey.

That’s why we have a bold vision: to grow from serving 3,000 campers a year to 10,000. We’re building
a passionate, talented team to help make that vision a reality. When you join Campfire Circle, you become
an integral part of a dynamic team helping to transform the lives of thousands of kids with serious illness,
alongside our dedicated community of volunteers and donors.

Beeps to Peeps
At Campfire Circle, kids with cancer or serious illness can feel like kids again. Watch this new video to
learn more about how you are helping Campfire Circle bring joy and laughter to kids and families who
need it most https://www.youtube.com/watch?v=kOBLyXu5WDY.

In-Hospital Programs
We are proud to work with leading pediatric healthcare partners across Ontario to bring our camp-inspired
experiences to children receiving treatment in hospitals, often at their bedside, all year round. Our
Program Specialists provide thousands of daily one-on-one bedside, group, or in-clinic camp-inspired
experiences for newly diagnosed families, kids on active treatment, or during palliative care. These playbased sessions bring normalcy and connection to kids and caregivers during their time in the hospital.
Our programs are offered at: The Hospital for Sick Children (SickKids), McMaster Children’s Hospital,
Children’s Hospital at London Health Sciences Centre (LHSC), Children’s Hospital of Eastern Ontario
(CHEO), Southlake Regional Health Centre, and Credit Valley Hospital, along with other satellite centers
throughout the province, all delivered at no cost to patients or hospital partners.

And our medically supported overnight camps ensure that even the most fragile children can experience
the joy and freedom that comes from being at camp.

Overnight Camp Programs
Campfire Circle offers an opportunity no one else can: medically accessible, overnight camps with no
financial barriers for kids with complex needs. Kids, teens, siblings, and parents can attend everything
from family camp to teen camps, to camper-only experiences. Our Muskoka site is the only camp in
Canada equipped with IV chemotherapy, blood transfusions, and dialysis so kids can attend even while
undergoing active treatment. Our Rainbow Lake site hosts family camp so the whole family can benefit.
Both sites host Weekends at Camp (WACs) all year round so campers and families can stay connected.
We believe that every child deserves to laugh, play, create memories and make lasting friendships. That’s
why when Camp Ooch and Camp Trillium merged in 2020 and became Campfire Circle, we expanded
our mission to serve children with other life-impacting illnesses.

Land Acknowledgement
Campfire Circle acknowledges that we operate on the traditional territory of many nations, including the
Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat
peoples, and is now home to many diverse First Nations, Inuit and Métis peoples.

On this land, we are grateful to share the magic of camp with children and families, and we endeavour to
create a community of joy, hope and healing. Acknowledging the land that we occupy is just one small
step on the path towards Truth and Reconciliation.

KEY RESPONSIBILITIES
Leadership and Planning

• Lead the development of all fundraising operations and donor experience functions for the
  organization.
• Develop, execute and evaluate the Donor Experience business plans and performance goals
  aligned with the organization’s overall strategy and values.
• Act as an active member of the Development leadership team contributing expertise and thought
  partnership to colleagues across functions, supporting integrated planning and organizational
  effectiveness.
• Develop and implement a comprehensive business intelligence strategy to support fundraising
  and inform future strategy in collaboration with Development, Marketing and Communications,
  and Information Technology.
• Lead the budget management and resource allocation of the Donor Experience team.
• Collaborate across the Donor Experience department and the organization to implement
  information systems, infrastructure, policies and operational procedures to support best practice
  in donor relationship management, insights, and analytics.
• Provide oversight and direction to staff in accordance with the department’s strategic planning
  and annual objectives. Develop clear and concise guidelines to identify group projects and how
  to track progress.
• Manage weekly/biweekly team meetings, identify areas of focus, and develop agendas, assign
  and follow-up on responsibilities and duties.
• Supervise, coach, mentor the Senior Manager, Prospect Research; Senior Manager, Data
  Management and Insights; Manager, Donor Experience and Events, Manager, Gift Processing.
• In collaboration with Human Resources, support recruitment and selection of new hires, and
  provide onboarding, career development planning, and ongoing training opportunities to support
  employee growth.
• Manage staff performance and development through regular check-ins, documenting
  achievements and areas for improvement, and leading the annual goal setting and performance
  review process.
• Foster strong employee relations within and beyond the Donor Experience department to promote
  a positive and collaborative workplace culture.
• Develop and promote a healthy and safe work environment and overall wellness culture.

Fundraising Insights and Research

• Accountable for pipeline development and strategy by leveraging data-driven reports and
  analytics to identify trends, assess performance, and inform strategic decisions that strengthen
  donor acquisition, retention, and long-term engagement.
• Oversee the development of reports and mechanisms to track moves management and
  fundraising KPIs.
• Monitor and evaluate fundraising performance, preparing comprehensive reports for the
  leadership team, committees, and Board of Directors to support strategic oversight and decisionmaking.
• Support donor lead generation through gift analysis and collaborative research, strengthening the
  donor pipeline by identifying opportunities to upgrade and convert existing and lapsed donors.

Operations and Database Management

• Accountable for the optimization and management of the database (Raisers’ Edge) and
  fundraising systems (Engaging Networks, Race Roster, other giving platforms) including
  architecture, processes, procedures, data integrity, data integration and security in collaboration
  with Information Technology.
• Establish and maintain processes and procedures to ensure data integrity, security and compliance with regulations in collaboration with Information Technology and Finance.
• Enhance fundraising operations to improve efficiency and quality while staying at the forefront of
  industry trends and technologies.
• Lead the Donor Experience team to develop, export, segment and clean stakeholder lists and
  custom reports, including importing and aggregating data from various sources.
• Work with vendors and external project leads to deploy new solutions and updates in collaboration
  with Information Technology.
• Oversee training of Development team and other key team members on fundraising operation
  procedures, technology and policies.
• Oversee gift processing and certain financial controls, reports related to audit, as approved by the CFO in accordance with CRA guidelines.
• Identify opportunities to innovate gift processing procedures, business rules to improve
  efficiencies, quality and ease of completion.
• Perform other duties and responsibilities as assigned by their supervisor or their designate.

Stewardship and Recognition

• Lead the development, implementation, and evaluation of the donor stewardship and recognition
  strategy for donors at all levels, ensuring they are meaningfully engaged and informed about the
  impact of their giving.
• Oversee the donor stewardship and recognition infrastructure and initiatives that support quality,
  timely and efficient fulfillment of stewardship activities
• Develop donor segmentation models to effectively track, communicate with and upgrade donors
  and other stakeholder groups across fundraising channels, in collaboration with Marketing and
  Communications.

FOR MORE INFORMATION
KCI Search + Talent has been retained to conduct this search on behalf of Campfire Circle. For more
information about this opportunity, please contact Ellie Rusonik, Senior Vice President/Practice Lead,
KCI Search + Talent by email at CCDirector@kcitalent.com.

All inquiries and applications will be held in strict confidence. Interested candidates should send resume
and letter of interest to the email address listed above by May 29, 2026.

To view the full position brief, visit: www.kcitalent.com.

This position offers a competitive annual salary range of $100,000 to $125,000. Campfire Circle is
invested in our staff’s health, wellness and career growth. As part of the total compensation package for
this role, we offer a comprehensive benefits package, including $4,000 annually for mental health
practitioners (premiums fully paid by the organization with the exception of Long Term Disability), a
wellness benefit up to $500 annually, an accelerated RRSP matching program up to 5% of base salary,
paid vacation time plus a paid winter shutdown period up to eight days, flexible hybrid work arrangements,
on-going professional development, and the opportunity for paid participation at Camp programs.

Campfire Circle is deeply committed to fostering a diverse and inclusive workforce that reflects the rich
diversity of the communities we serve. We welcome applications from racialized persons/persons of
colour, Indigenous People from North America and around the world, persons with disabilities,
2SLGBTQIA+ individuals, and those who bring diverse perspectives and experiences. Our commitment
is to provide equitable employment opportunities to all and to maintain a work environment free from
discrimination and harassment.

We are equally committed to providing an inclusive and accessible workplace. Applicants requiring
accommodations to access our job postings and apply for roles with our organization are invited to reach
out to the Search Consultant at the email address above or in a manner that fits their accessibility needs,
and can trust that their application will be considered equitably for our available roles. More information
about our accessibility commitments can be found at https://campfirecircle.org/about-campfirecircle/accessibility-at-campfire-circle.

Requirements

QUALIFICATIONS AND EXPERIENCE

• Experience in fundraising operations and donor experience.
• Experience in people management and building successful teams that support cross-functional
  teams/departments.
• Strong administrative and problem-solving skills with the ability to translate vision and strategy
  into tactics and actions.
• Demonstrated ability to integrate, prioritize, and advance initiatives involving multiple inputs and
  stakeholders and competing priorities
• Proven experience in both fundraising operations and designing and delivering donor-centric
  fundraising programs.
• Exceptional oral and written communication skills with the ability to communicate to diverse
  audiences.
• Proven experience in reporting, database management and analytics with Raiser’s Edge or
  other fundraising databases.
• Demonstrated experience managing complex projects and change initiatives with excellent
  project management, organization, change management implementation and budgeting abilities.
• Direct experience managing prospect research and pipeline management.
• Skilled in managing donor stewardship and recognition programs.
• Experience conceptualizing, organizing, and executing fundraising, cultivation, and stewardship
  event activities.
• Strong project leadership skills, with the ability to coordinate multiple moving parts, manage
  competing priorities, and deliver results
• Proficiency with SQL, relational database modeling, database applications and integrations tools,
  client/server solutions (i.e. Power BI, Engaging Networks, Raiser’s Edge & SmartSync).
• Strong knowledge and experience of donation management tools, project management, and
  email management tools.
• Knowledge and experience in developing and managing budgets and business plans, with the
  ability to initiate, analyze, monitor, evaluate, and adapt strategic business plans.
• Experience with gift processing process, CRA policies, monthly and yearly reconciliation to
  support financial audits.
• Highly motivated, proactive and persistent, understanding how to work collaboratively with
  individuals and teams in a complex environment.
• Experience developing and delivering effective training to stakeholders of all learning styles.
• Excellent proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Post-secondary education or equivalent combination of education and work experience
• Current police reference check with vulnerable sector screening.
• Current driver’s license with the ability to be covered by camp’s insurance policy.

Assets:

• Experience with Race Roster, CampSite and Microsoft PowerBI software.
• CRFE designation.